Contact Us
Sometimes you need a quick answer, sometimes you need help with an order—and sometimes you just want to make sure you’re buying the right thing. Whatever brings you here, After Dark Treasures is here for you with real support, clear communication, and total discretion.
We take customer care seriously. No runaround. No awkwardness. Just straightforward help when you need it.
How to Reach After Dark Treasures
The fastest way to contact us is by email:
Brian.AfterDarkTreasures@gmail.com
Email is best for:
- Order questions and tracking help
- Returns and damaged/defective items
- Product questions (materials, sizing, how-to)
- Special shipping requests
Phone
(224) 634-6197 (Customer Service Only)
If we miss your call, please leave a detailed voicemail with:
- Your name
- Your order number (if available)
- A callback number
- A short description of what you need
We’ll get back to you as quickly as possible—typically within 24–48 hours, excluding weekends and holidays.
Response Time
We aim to respond within 24–48 hours. During peak times, weekends, or holidays, it may take a little longer—but we do our best to keep you updated and never leave you guessing.
Our Locations
Office (Customer Service Only): Chicago, IL — (224) 634-6197
Warehouse #1: Detroit, MI
Warehouse #2: Phoenix, AZ
Warehouse #3: San Fernando, CA
Warehouse #4: Pennsauken, NJ
These warehouse locations help us ship efficiently across the U.S. and keep orders moving quickly.
Discreet Customer Care
Privacy is not a “nice bonus” around here—it’s the standard.
When you contact us, you can expect:
- Discreet communication from start to finish
- Order details discussed only with you
- Professional, private messaging (no embarrassing subject lines or unnecessary details)
Your personal business stays personal.
Common Questions We Can Help With
Order Status & Tracking
If you’re checking on a shipment or need tracking help, email us and include your order number (if you have it).
Returns & Exchanges
If you received a damaged or defective item, please review our Return Policy first, then contact us so we can guide you through the next steps.
Product Questions
Wondering about materials, sizing, or how something works? Ask. We’d rather answer your question upfront than have you guessing later.
Special Requests
Need discreet delivery preferences? International shipping questions? Looking for something you don’t see listed? Reach out—we’re always improving based on customer feedback.
Our Promise
When you contact After Dark Treasures, you’ll get:
- Fast, helpful replies that respect your time
- Friendly, professional service that treats you like a real person
- Straight answers (no confusing copy-paste responses)
- Support from real humans—not bots or canned scripts
Why Contact After Dark Treasures?
Because we actually pay attention.
Because you deserve support that feels private, respectful, and useful.
Because customer service shouldn’t feel like a second job.
If you need anything—big or small—reach out. We’re here to make your experience smooth, discreet, and stress-free.