Return Policy
š After Dark Treasures Return Policy
(Because sometimes things just donāt go as plannedā¦)
At After Dark Treasures, your satisfaction is our ultimate mission. We carefully inspect and pack every order with love (and a little sass), but we know life isnāt perfect. So, hereās how we handle those rare āoopsā moments:
š ļø Defective Products
- If you receive a product with a manufacturing defect, let us know within 48 hours of delivery.
- Reach out to us at Brian.AfterDarkTreasures@gmail.com for a Return Merchandise Authorization (RMA). No RMA = No return, no exceptions.
- Once approved, weāll get you a replacement or return instructions faster than you can say āWhereās my treasure?ā
š¦ Returned or Refused Orders
- Orders that are returned or refused will be reshipped with an additional shipping charge (hey, the postman doesnāt work for free).
- If your order needs to be restocked, a 20% restocking fee will apply. Think of it as our ārestocking elvesā fee.
š Damaged Shipments & Shortages
- We ship everything out in excellent conditionābut if your box arrives looking like it lost a fight with a grizzly bear, hereās what to do:
-
- File a claim immediately with the freight carrier at the time of delivery.
- Save the original carton and packaging for inspection. (Yes, even the bubble wrap!)
- Returns cannot be processed without an RMA from us in writing or via email at Brian.AfterDarkTreasures@gmail.com.
ā¤ļø A Note From Us
We value our customers and want your experience to be fun, stress-free, and satisfyingāfrom the moment you click ācheckoutā to the first time you unwrap your treasures. Weāll always work with you to make things right, but please follow the guidelines above so we can serve you quickly and smoothly.
ā Why Shop With After Dark Treasures?
- Discreet & private returns process (your secret stays safe).
- Fast replacements for defective items.
- Dedicated customer care that actually responds.
- And becauseāletās be honestāweāre in the business of keeping you happy š.
⨠At After Dark Treasures, we believe pleasure should be hassle-free. Stick to our return policy, and weāll make sure youāre taken care of every step of the way.